Positive Solutions: Mediation, Counselling, Training

Positive Solutions
Mediation ● Counselling ● Training
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Do you have an issue with a workplace colleague?
Perhaps you'd like to resolve an issue between yourself
and your boss/employee?

Effective communication is a vital business tool. Without it, misunderstanding, frustration and chaos can develop, undermining
staff morale and productivity.

We believe effective workplace communication is the key to success. Our experience has shown that business success is more
often due to top-rate interpersonal skills than to technical competence.

Clear lines of communication can also have an enormous impact on staff morale. When staff haven’t received all the information
to complete a task correctly, or have been given instructions only to have them contradicted a short time later, enthusiasm and
motivation are greatly at risk.

We have developed a direct-action program to assist business to take precisely targeted action towards effective
communication. A Needs Analysis session is conducted to determine the current state of play and highlight areas in need of
attention.

Having established a clear picture of what is and isn’t working, and an understanding of the stakeholders’ needs, we can then
customise a communication action plan individualised for the organisation. This plan may also include customised training,
mediation, counselling, harassment and bullying prevention and conflict resolution coaching.
Implementing such a program can mean the end of the disruption and loss of productivity caused by indecision, poor lines of
communication, interpersonal disputes and customer complaints.

Workplace Mediation can help you resolve:

Disagreements between employees;
Difficulties between employers and employees;
Disputes between business partners;
Difficulties between organisations and community groups.